Client: I bought this DVD Burner (from someone else), but it doesn't work. I can't burn DVDs the same way I burn CDs.
Me: You can't duplicate commercial DVDs with it.
Client: Yeah, that's what's wrong with it.
Me: Nothing's wrong with it. They're designed that way to stop you from doing that (insert explanation of Content Scrambling System). There is no simple solution.
Client: Well, I was told there was.
Me: There isn't.
Client: But I want to copy DVDs that I rent out.
Me: (second verse, same as the first).