Client: What does 'SS' and 'DS' mean?
Me: SS = Single Sided, DS = Double sided. Before I begin, do you have any preconceptions on how you'd like the letterhead/BC laid out? Or shall we just see how it goes?! :) Please also provide me with all the info you want included on the stationery so that I can make a start on the layouts.
Client: Thank you.
[sigh] Now, where did that Luger go?..... :(