I made a minor bug-fix change to a dll for a client. Since it was only for one client we decided to skip the effort of rebuilding the entire installset and instead emailed the dll to the client with detailed instructions in the email of exactly where to save the dll and how to check that they had the correct version.
Two days later I get an email back from them:
>I am unable to open this doc. Pls send thru as a word doc.
Do these people not read their emails?