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Monday September 24, 2018
Total Stupid Comments : 8391

Stupid Client Quote #3938

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bleedthrough | posted 01-18-2006 | Number of Votes: 51  |  Current Rating: 3.55   

I was in the team of technical support staff at a web hosting company for several months, in that time people made simple mistakes, but this is just stupid:

Client: I'm having some problems updating the homepage.

Staff: Okay, what seems to be your problem?

Client: Well, I upload the file that I want to be the homepage, but it does't update the main site.

Staff: Are you sure you're uploading the file into the website director? The folders you should be uploading are called either "www" or "public_html"

Client: Yes, I can see the file in that folder

Staff: Strange, try uploading into that folder again.
... ... ...
Client: No, it still not updating.

Staff: Hang on, I'll take a look at your files
... ... ...
Staff: I've moved one of the files into the public_html folder. Does your site look correct now?

Client: Yes thats right, but can you get rid of that image in the center, I didn't put that there.

Staff: Sir, that's the file you uploaded, I haven't made any modifications to it

Client: Oh right, well change it back to the original file.

Staff: I can't do that sir, there isn't such a thing as "Undo" in webhosting

Client: Why not? Change it back now.

Staff: Sir, we are not responsible for your site backups. This is out of my hands

Client: Oh, thank you

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