In a meeting with about 30 people...
Statement that raised my ire and irony: "This new process is an industry standard that's been customized to meet our needs."
Me: "So what you are saying is, there's proof that the process works, thus its 'industry standard' label. But we are changing the way something is proven to work because it doesn't fit the way you want to do things?"
Answer: "Basically, yes."
Me: "Wouldn't it make more sense to change our ways to meet the industry standard?"
Answer: "Well... I suppose. [long pause] But the direction has been set by management."
Me (in my head): But you _are_ management...