lady - "so i want the shine in the mirror removed and to maybe get rid of some of the background there"
me - okay i could do that in photoshop
lady - "so you would make a photocopy of it and put it on CD?"
me - uh... no. i can photoshop it.
lady - "and what would that do?"
me - ... get rid of the glare and crop it
((wonders if i missed something))