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Saturday December 5, 2020
Total Stupid Comments : 8391

Stupid Client Quote #4587

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Kuma | posted 06-29-2006 | Number of Votes: 72  |  Current Rating: 3.94   

Another stupid worker quote, from the same major scale computer factory in Netherlands I told earlier about.

There was one particular computer model that gave major problems with its' embedded sound card. Sound tests performed on production line would fail again and again - almost at 90% failure rate. It took few days to track down the actual cause of this problem (note that there was no Windows installed at this point of manufacturing).

While still investigating the problem one of the production line testers called me. He said that he found the solution to this particular problem. I was thrilled to hear that as management was hurrying constantly (instead of letting us engineers do our work in peace).

We went together to online test station and tester guy showed me his ingenious solution. Just before the sound test started he hit the space bar on the keyboard. "See, now it doesn't fail the sound test!" he grinned ever so happily. I didn't know what to say in that instant moment. As the test program stated very clearly on the screen, space bar was used to *skip* the sound test. And the testers were very clearly told *not* to skip *any* tests.

I found out that he had also told trick of his to his colleague testers, who were also using the space bar to skip the sound test. This meant that the few dozen computers they had already "tested" needed a rerun on all tests - half a day work wasted. The actual hit on production was double as they couldn't test the other computers on production line while retesting the others. And one could hear the management cheering...


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