I'm working with a client and a developer; dev is charging by the hour.
client: I want you to find out how long they took to write those specifications.
client: that invoice looks like they are charging us to write specs!! I don't trust them for a minute that they actually took 1 full day to do that.
me: they charge by the day. there is no charge less than a day.
client: frown >:(
me: exhale, inhale, downward-facing dog, fish pose....