I worked in an area of the country where there are few cell towers. Yes, Virginia,these do exist. As my cell provider was chaniging from analog to digital I discovered my new digital had half the range of my old analog phone. I called customer service: Me; can I de-activate my digital phone and re-active my anaolg it works better. CS: but sir it's digital! Me: I know but the range is half of the analog and I spend most of my time in nowhereland. CS: But sir it's digital! Me: I know that, but it doesn't work just change back to my old phone CS: I can do that but your new phone is digital Me; no crap! it's digital? I didn't know, now change to my old phone please CS: but sir it's digital! Me: click I hung up!