This is not a quote but something funny I witnessed.
Earlier in the day, a user contacted a co-worker about an error they were receiving. He instructed the user to send him a screen shot of the error.
We continued work and later found ourselves in the data center when a fresh faced student worker (we work at a college if you haven't guessed) runs in asking for my friend by name. The user had taken a screen shot, printed it out, and sent a runner across campus to deliver it. I expected him to shout "Nike!" and fall over dead.