More of a stupid tech support but he was kind of working for our client, so... :-)
We were working with a client who had his own web hosting, outside our offices. We had to change a few things on the client's website so we needed an FTP access to his folder on the host's server. The client put us in contact with a technician working at his web hosting company...
US : We need an FTP access for this client, could you please create us one?
TECH : Sorry, we don't create new FTP accounts for security reasons. Here, I'll just send you the password for root access to our servers instead.