Stunning really, how people can actually portray themselves as highly intelligent one minute and then obliterate that image with the delicacy of gang rape the next. After a relatively smooth tech call, he asks me how his call forwarding settings are. I explain that it forwards to said phone number 24 hours a day, as per his request. He then asks me if that's in Eastern Time. I somehow maintained professionalism but my co-workers, who happened to eavesdrop on my 15 minute long explanation that 24-hour forwarding knows no time zone, were rolling on the floor.