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Monday November 20, 2017
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Stupid Client Quote #6784



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thirdfloor | posted 12-05-2008 | Number of Votes: 50  |  Current Rating: 4.44   

Working in a bookstore, near Seattle, Wa., in the mid-1990s (no way to order books on internet yet)~

Customer: I'm looking for a children's book. It's called "The Grandmother Who Swallowed a Fly."

Me: I'll check.

Me: Well, I just checked our inventory and we don't have the book in stock. But I can check the Books In Print database to find it & we can see if it's orderable. Books In Print lists all the books available in the United States, and their publication details, and distributors.

Customer: OK.

Me (after spending a couple minutes searching): Well, I don't find any books with that exact title. But there's one called "The Old Woman Who Swallowed A Fly." That's probably it. I can order if for you if you like.

Customer: No! That's not it. It is called "The Grandmother Who Swallowed a Fly." It is a bestseller.

Me: Let me try something else (checking again, for alternate spellings (swallow vs. swallowed, grandmother vs. grandma, etc.)

Me (after a few more minutes fruitlessly searching): There's no book in print with that exact name, and I didn't find any others, except "The Old Woman Who Swallowed a Fly." It is based upon the children's song.

Customer (very excited): No!!! That's NOT IT!! "The Grandmother Who Swallowed a Fly" is the EXACT title. It IS in print! It was reviewed in a newspaper in BANGKOK, THAILAND just last week!!!!

Me: ********!

I told her perhaps she should contact a bookstore in Thailand.

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