Biting my lip on this one...
I'm designing on a print directory for a client which involves ads (just took over
from another firm).
I just got CC-ed on email from their sales person saying, "sure! if you want to use
last year's ad, we can have our designer update it with that text and social media
logos for free."
I write back explaining that it's not as easy as it sounds, I need to source the right
logos they want, send a draft etc. etc. On top of that, that arrangement was never
part of our initial quote (imagining the headache if I offer this freebie to all their
I get another email back, "well, I like to offer added value since our ad rates went
up this year."
"Added value" out of my pocket!!
My lip is bleeding by this point...impatiently waiting for her boss to get back.